Frequently Asked Questions
How can I make returns or exchanges?
Tiffany & Co. offers complimentary shipping for any item that you’d like to return. Simply visit Tiffany.com/Returns to print out a shipping label. Then drop off your package at the nearest UPS location.
You may also return your item at any of our retail stores in the U.S. To locate the store nearest you, click here. If you have any questions, please contact Customer Service at 800 843 3269. Representatives are available 8:00AM until 10:00PM EST Monday through Friday, and 10:00AM until 5:00pm on weekends.
Articles are accepted for credit or exchange in the U.S. if returned in saleable condition within 30 days, accompanied by a sales receipt. Some exclusions may apply.
A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. Cash refunds are not available for returns made at retail locations. To return or exchange your gift selection, please follow the instructions included with your package.